NCCC Rationale for Self-Assessment

This web page from the National Center for Cultural Competence outlines the critical importance of organizational self-assessment as a systematic approach to achieving cultural competence in health and human service organizations. The page details how self-assessment enables organizations to gauge their effectiveness in serving culturally and linguistically diverse populations, establish meaningful community partnerships, improve service access and satisfaction, and strategically plan for incorporating culturally competent policies and practices. By positioning self-assessment as an ongoing process rather than a one-time event, this guide provides organizations with a roadmap for measuring progress, allocating resources effectively, and developing strategic plans with measurable objectives to enhance culturally responsive service delivery.